The Empowered Travel Advisor

Flodesk recently launched a brand new email builder called Studio, and we have been genuinely impressed. We have been using it to create beautiful, on-brand email templates for our prospective clients, and the speed is the part that keeps surprising us. What used to potentially take a couple of hours now takes minutes. Let’s get […]

There are three things Robbie and I ask about when looking at travel agent CRMs: Tech can be overwhelming, and some of this may sound like a lot, but we’re going to try to break this down so you can think about these things in your business.  1. Security: the steps a software company takes to ensure […]

I often hear about how AI is going to replace assistants, and that couldn’t be further from the truth.  Just like the internet changed how people booked travel, AI will change the travel industry and many others, and already is.  What I’ve found is that while AI does help us be more efficient and help […]

Your inbox is probably the first thing you open every morning as a travel advisor. And if you’re like most travel agents I talk to, it’s also the first thing that makes you want to close your laptop and walk away. Our inboxes are the NUMBER ONE thing threatening to steal our time, our focus, […]

Most travel advisors are not running their businesses. Their businesses are running them. The day starts with the inbox. Then a client question comes in. Then a supplier update. Then a Travefy that needs to be built. Then it’s 3pm and the work that actually matters, the sales call you were going to make, the […]

Being exhausted IS NOT something to brag about. “I’ve been absolutely slammed.” “I haven’t taken a day off in weeks.” “I’m running on coffee and adrenaline.” Sound familiar? In the travel industry, especially, these statements get nodded at, related to, and even admired. We have somehow turned running ourselves into the ground into proof that […]

When you sit down to work in the morning, what is the first thing you do? If you opened your inbox before you even had a plan for the day, you already handed over control. The moment you do that, your inbox becomes your to-do list. And that to-do list was written entirely by other […]

You already know you’re busy. You knew it six months ago, too. And six months before that. But somewhere along the way, busy started feeling normal. You stopped questioning it and started just surviving it. Here’s what I want you to consider today: what if you didn’t need to be this buried? What if the […]

I want you to picture this: A corner office. A heavy wooden desk. A CEO sitting behind it, focused, uninterrupted, doing the work that only he could do. And right outside that office door? A secretary at her own desk, standing guard. Nobody got past her. Not a question. Not a phone call. Not a […]